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Designed in America Free 30-day returns and 1-year warranty 5 items = 20% discountClint Eastwood Poncho - Alpaca Wool handmade poncho from South America
Beautiful alpaca wool PONCHO I Unique poncho handmade in Ecuador by local artisans.
- SUPER FAST SHIPPING: We ship your order THE SAME DAY. You will receive your poncho 7-15 days after the purchase is completed.
- VERSATILE: Whether you are looking for something to wear camping or on a hike or for a unique piece to wear out with friends or for a special occasion, this poncho is guaranteed to meet your needs. Perfect gift for him or her.
- High quality: Alpaca wool has been recognized internationally for its high quality. It is hypoallergenic, extremely soft, surprisingly warm and lightweight. You can be sure that a product made from alpaca will be durable and will keep you warm and cozy.
- Cruelty free: Shearing the alpaca's wool not only provides material to make these beautiful products, but it also helps the animals stay healthy and clean. We care about the well-being of the animals and the environment, so we only follow cruelty free and sustainable processes.
- Fair trade: Local people from Otavalo, Ecuador make lots of products like blankets, scarves, socks, hats, gloves and ponchos using alpaca fiber. We work with local artisans to help support these communities.
Worldwide Shipping Insurance: Every order includes real-time tracking details and insurance coverage in case the package is lost or stolen in transit.
Money Back Guarantee: If your item is damaged or defective within 30 days of use, we will gladly replace or refund it.
24/7 Customer Support: We have a team of on-site representatives ready to help and answer any questions you may have 24 hours a day, 7 days a week.
Safe and secure checkout: We use state-of-the-art SSL security encryption to ensure your personal and financial information is 100% protected.
After-sales service
STEP 1: Email us at service@ameriwalk.com with following details
1. Your order number
2.The item(s) you‘d like to return/exchange;
3. Reasons for each return/exchange item(for quality issue please attach pictures);
4. New item link/color/size for exchange.
Step 2: Get authorization from customer service and ship the parcel back to address provided (Please keep the return receipt).
Step 3: Send the return receipt to customer service to track the parcel and arrange an exchange in advance.
Please note: Besides quality reasons, return shipping fees are at your own expense.
If you haven’t received a refund yet, please check your bank/paypal account or contact your credit card company, it may take some time before your refund is officially posted. You can also contact our customer service to check service@ameriwalk.com.
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